Records Manager (Police)

General Description

The City of Green Bay is seeking an experienced and detail-oriented professional to serve as Records Manager within the Green Bay Police Department. This position plays a critical role in overseeing the department’s records operations, ensuring compliance with open records laws, and maintaining the integrity of law enforcement data systems. The Records Manager leads the Records and Front Desk staff while managing the department’s Records Management System (RMS) and crime reporting processes. This position is ideal for someone who is highly organized, knowledgeable in records administration, and committed to public service.

Hiring Range

Hiring Range: $77,147 - $90,771 annually
Starting salary will be based upon qualifications and experience
No residency requirement.

City of Green Bay Benefits

The City of Green Bay is a leader in employee health and wellness with its Health/1265 program, offering insurance premiums incentives and other benefits. We are committed to fostering a diverse and inclusive work environment. We invite candidates of all backgrounds and experiences to apply, knowing that unique perspectives enhance our service to the community.

Examples of Duties

• Plans, schedules, supervises and evaluates the work of Records and Front Desk staff.
• Interviews and selects applicants with the assistance of Human Resources.
• Provides training and orientation.
• Oversees the reporting of crime statistics to the State of Wisconsin.
• Ensures compliance with open records and records management regulations and policies.
• Reviews police reports and external documents for release.
• Redacts exempt information and prepares denial correspondence.
• Reviews the background status of contractors and City employees entering the building to ensure compliance with FBI agreements.
• Serves as the Department’s primary administrator for the electronic Records Management System (RMS).
• Oversees the functional, technical, and operational integrity of the RMS, ensuring system reliability, data accuracy, inter-agency compatibility, and compliance with operational and legal standards.
• Affords assistance to members of the public with requests for service.
• Performs other duties as assigned.

Minimum Qualifications

• Required: Associate Degree in Business, Legal Studies, Paralegal, Criminal Justice, or a related field.
• Five years of office management experience or other related experience.
• Prior supervisory experience desired.

Knowledge, Skills & Abilities

• Considerable knowledge of laws pertaining to open records.
• Considerable knowledge of records management practices and records management systems.
• Knowledge of crime reporting requirements and systems.
• Knowledge of department operations.
• Comprehensive knowledge and skill in the principles of office management.
• Skill in supervising, coaching, and evaluating staff.
• Skill in applying legal and policy guidelines to records management and open records requests.
• Skill in identifying RMS issues and determining appropriate resolutions.
• Ability to handle confidential information with discretion.
• Ability to multi-task and prioritize tasks while complying with deadlines.
• Ability to analyze operational processes and recommend improvements to enhance efficiency or compliance.
• Ability to utilize a computer and the required software.
• Ability to follow oral and written instructions.
• Ability to establish and maintain effective working relationships with staff, the public, and external agencies.
• Ability to work the required hours of the position.

Physical Requirements

• Ability to perform the following activities: Lifting and carrying up to 10-20 pounds.
• Frequent standing and sitting.
• Ability to focus for long period of time on projects.
• Ability to reach, stoop and lift.

City of Green Bay Benefit Package

The City of Green Bay offers an attractive benefit package, which includes:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Long Term Disability
• Flexible Spending Plan
• 457 Deferred Compensation Plans
• Wisconsin Retirement System (WRS)
• Vacation
• Sick Leave
• Paid Holidays