Records Fulfillment Specialist

Essential Functions

• Demonstrate the values and guiding principles of OhioGuidestone every day, performing with the highest standards of excellence, integrity and ethics.
• Generate and prepare medical records upon request.
• Maintain strict confidentiality of client information while adhering to HIPAA regulations.
• Manage protected health information and medical records, administer computer systems, collect and analyze patient data and use classification systems and medical terminologies.
• Ensure the quality of medical records by verifying completeness, accuracy and proper entry into computer systems.
• Prepare and assemble materials, files, and packets within established timelines.
• May be required to travel to office locations to obtain notarized records and documentation and mail records as needed.
• Prepare copy of records when presented with properly completed medical release forms.
• Pull and route records to appropriate personnel, department or outside agency in accordance with established policies and regulatory guidelines.
• Organize and maintain department filing system.
• Knowledge of chart control, access and storage in accordance with established policies and regulations.
• Knowledge of medical records regulations and release of health information.
• Assemble and maintain client/department records according to regulatory guidelines.
• Ensure files are complete with documentation and signatures.
• May be required to track patient paperwork, forms, and other documents for patient files.
• Assist with producing records for internal and external compliance audits.
• Provide assistance and/or back-up to other administrative staff as needed.
• Exhibit positivity, flexibility and a willingness to take on new responsibilities as requested or required.
• Maintains regular and reliable attendance.
• Exhibit positivity, flexibility and a willingness to take on new responsibilities as requested or required.
• Demonstrate positive leadership, promote a team-based work environment and a culture of belonging.
• Present the Agency in the most positive light with all internal and external contacts.

Qualifications

• Mission driven; strong desire to make an impact.
• Able to speak effectively with individuals and/or groups of people.
• Able to customarily and regularly exercise discretion and good professional judgment.
• Flexible; able to work days, evenings, and/or weekends, as desired to meet the needs of clients.
• Strong organizational skills; able to handle multiple priorities with strict attention to detail and perform work independently.
• Able to maintain relevant, timely documentation as required.
• Effective computer literacy skills, including Windows applications, Microsoft Office Suite, and electronic health records, etc.
• Must be able to access work locations, offices, and homes as necessary, which may include ascending/descending stairs.
• Possess a valid Ohio Driver’s License with a safe driving record and valid insurance.
• Successfully complete pre-employment screenings, including drug tests, background checks, and any other required assessments, such as a physical examination and TB test.