Records Cordinator

About the role

The Records Coordinator oversees the accurate organization, maintenance, and retrieval of business and administrative records, both electronic and physical. This role ensures information is properly documented, supports internal teams with timely access to accurate records, and may support a remote work arrangement depending on business requirements. The successful candidate will collaborate with teams across the organization, maintain confidentiality when handling sensitive information, and help ensure records are managed consistently and efficiently.

Responsibilities

• Organize, maintain, and update electronic and physical records.
• Review records for accuracy, completeness, and consistency.
• Enter and update information in databases and internal systems.
• Retrieve records and documentation in response to authorized requests.
• Maintain appropriate filing systems and document indexes.
• Identify duplicate, incomplete, outdated, or inconsistent records and coordinate corrections.
• Assist with document scanning, digitization, archiving, and records retention activities.
• Maintain confidentiality when handling patient, employee, financial, and company information.
• Coordinate with operations, human resources, finance, compliance, and practice-support teams regarding records.
• Prepare reports and tracking logs related to records management activities.
• Follow established procedures for document retention, security, and disposal.
• Support remote administrative workflows and communicate effectively with distributed teams.

Requirements

• High school diploma or equivalent required; associate or bachelor’s degree preferred.
• Previous experience in records management, document control, administrative support, healthcare administration, or a related field.
• Excellent organizational and time-management skills.
• Strong attention to detail and accuracy.
• Proficiency with Microsoft Office, particularly Word, Excel, and Outlook.
• Familiarity with electronic databases and document-management systems.
• Strong written and verbal communication skills.
• Ability to handle confidential information responsibly.
• Ability to prioritize multiple assignments and meet deadlines.
• Comfortable working independently in a remote environment when applicable.

Bonus Points

• Experience working in healthcare, dental, or other regulated environments.
• Familiarity with electronic health records or dental practice-management systems.
• Knowledge of HIPAA and healthcare information privacy practices.
• Experience with records retention, document control, or information governance.
• Advanced Microsoft Excel skills.
• Experience supporting geographically distributed or remote teams.
• Previous experience with data verification and quality assurance.

Benefits

• Competitive compensation.
• Medical, dental, vision, and prescription benefits.
• 401(k) retirement savings opportunities.
• Paid time off and holidays.
• Professional development and continuing education opportunities.
• Training and career-growth opportunities.
• Collaborative and supportive work environment.
• Opportunities to contribute to a growing dental support organization.
• Eligible positions may offer flexible remote work arrangements.