Records Clerk - Specialized Student Services

Job Summary

To establish and maintain special education student records; to ensure the accuracy and availability of data to provide documentation for dissemination of information to appropriate parties; and to contribute to the efficient operation of the work unit.

Key Responsibilities

• Record and maintain central office records for special education programs on Synergy and OnBase
• Cookordinate all registration activities (entering, dropping, changes, etc) with schools
• Process incoming and outgoing requests of special education records from appropriate parties
• Process Synergy query requests for appropriate personnel
• Review special education paperwork for accuracy and compliance
• Maintain current, accurate information to track special education student census
• Perform general clerical tasks including telephone use
• Respond to inquiries, or direct to appropriate personnel, to provide information and/or direction
• Participate in additional training in use of student database systems (Synergy)
• Perform other related duties, as assigned, to ensure the efficient and effective functioning of the work unit
• Aids with other assigned duties as appropriate to the area of assignment and Mesa Public Schools

Required Qualifications

• High School education or equivalent
• Minimum two years clerical experience

Skills & Competencies

• Models the attributes and skills of the MPS Portrait of a Graduate
• Demonstrates commitment to the MPS Promise that every student is known by name, served by strength and need, and graduates ready for college, career and community
• Moderate proficiency in typing with good accuracy; above average test battery
• Computer proficiency to include use of basic software applications (Word, Excel, etc); proficiency in use of student database system (Synergy)
• Ability to operate standard office equipment
• Organize, prioritize, take initiative and meet deadlines with an accurate attention to detail while working with frequent interruptions, change in assignments and minimum supervision
• Effectively communicate (verbal and written) with students, parents, district personnel at all levels and general public; to be tactful and diplomatic at all times; to maintain confidentiality
• Establish and maintain cooperative and effective working relationships with students, parents and district personnel at all levels
• Ability to lift moderate to heavy boxes

Work Environment & Physical Requirements

• May be located within the main office, special education department, or district-level office
• Typically follows standard school hours (e.g., 7:30 AM – 4:00 PM), Monday through Friday
• Frequent interaction with special education teachers, administrators, parents, and district staff
• A high level of confidentiality is required due to handling sensitive student records (e.g., IEPs, psychological evaluations)
• Heavy use of computers, student information systems (SIS), electronic filing systems, printers, copiers, and possibly fax machines
• Occasional lifting of boxes or files, generally under 25 pounds

Equal Opportunity Employer Statement

Mesa Public Schools is an equal opportunity employer and complies with all applicable federal, state, and local laws regarding equal employment opportunity and anti-discrimination. The District strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. Applicants and employees may contact Human Resources to request reasonable accommodations needed to perform the essential functions of this position.