Jobs · Customer Service

Records Clerk

Careerscape · Austin, Texas Metropolitan Area · 2 mo ago
RemoteRemoteCustomer Service$58k–$85k/yrFull-time

Responsibilities

  • Enter, update, and verify records within electronic filing and database systems
  • Review documents for completeness, accuracy, and proper formatting
  • Organize and index digital files according to established naming conventions
  • Retrieve and prepare records in response to internal requests
  • Maintain strict confidentiality of sensitive and protected information
  • Communicate with team members to resolve discrepancies in records
  • Scan, convert, and file paper documents into digital formats
  • Assist with routine audits of recordkeeping systems
  • Support the team with other clerical and administrative tasks as needed

Requirements

  • High school diploma or equivalent required
  • No prior experience necessary, though prior clerical or data entry exposure is a plus
  • Comfortable using Microsoft Office, especially Excel and Outlook
  • Strong attention to detail and accuracy
  • Ability to work independently in a remote setting with minimal supervision
  • Good written and verbal communication skills
  • Reliable internet connection and a quiet home workspace
  • Ability to handle confidential information with discretion
  • Strong organizational and time management skills

Benefits

  • Medical, dental, and vision insurance
  • 401k with company match
  • Paid time off and paid holidays
  • Fully remote work from anywhere in the US
  • Home office equipment stipend
  • Paid training and onboarding support
  • Opportunities for advancement into senior administrative roles
  • Employee assistance program
  • Flexible scheduling options
  • Company-sponsored wellness resources

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