Records and Quality Control Specialist

About the role

The Records & Quality Control Specialist manages and quality-controls Security Organization training records, databases, reports, and related documentation. They analyze training and performance data, track established metrics, prepare reports, and coordinate with training personnel and stakeholders to support compliant and effective training operations.

Responsibilities

• Collect, maintain, and report established performance metrics; track trends; support action triggers for indicators of lagging performance; and prepare monthly, quarterly, annual, and ad hoc reports.
• Analyze training and performance data, survey feedback, and ammunition consumption information to identify trends and support training, acquisition, and course-improvement decisions.
• Generate reports from the LLNL SunFlower database; maintain ammunition inventory records; and research, resolve, and document discrepancies.
• Manage training records, course information, schedules, completions, qualifications, forms, and databases, including Training Approval Program, Basic Readiness Standard, Field Training Officer, LTRAIN, instructor, and adjunct-instructor records and requirements.
• Conduct quality-control reviews of training documents, lesson plans, assessments, evaluation sheets, reporting data, and training materials for accuracy, completeness, consistency, and compliance with established requirements.
• Compile paper and online assessment and survey results and prepare reports to support reliable trending and improvements in course delivery.
• Respond to routine records, reporting, database, documentation, and quality-control issues by interpreting and applying established procedures, guidelines, and requirements.
• Cook up with training leadership, instructors, instructional system design staff, training coordinators, stakeholders, database users, and institutional support organizations to identify issues and participate in developing solutions.
• Prioritize recurring reporting, records-management, lesson-management, task-revalidation, and quality-control activities; participate in LTRAIN administrator working groups; and provide technical guidance on records, reporting, and data quality.
• Perform other duties as assigned.

Qualifications

• Ability to secure and maintain a U.S. DOE Q-level security clearance, which requires U.S. citizenship.
• Experience managing training records, databases, documentation, or administrative processes in a regulated, technical, training, or operational environment.
• Experience collecting, analyzing, tracking, and reporting quantitative and qualitative data.
• Experience preparing management reports and identifying trends or performance indicators.
• Experience performing quality-control reviews for accuracy, completeness, consistency, and compliance.
• Strong organizational, writing, editing, proofreading, communication, and problem-solving skills.
• Ability to interpret established procedures, resolve routine issues, document discrepancies, and prioritize multiple assignments.
• Proficiency with computer applications used for data management, reporting, metrics, requirements, or certification tracking.
• Ability to work independently and collaboratively in a changing operational environment.
• Ability to work at Site 300, with occasional off-shift activity and periodic travel as required.

Desired Qualifications

• Experience with LTRAIN, LLNL SunFlower, ammunition inventory systems, or comparable enterprise applications.
• Experience developing trend reports, dashboards, surveys, or recurring management reports.
• Experience supporting protective force, security, emergency response, or regulated training programs.
• Experience participating in working groups addressing application, process, data-maintenance, or reporting issues.
• Associate degree, professional certification, or equivalent combination of education and related experience.

Benefits

Lawrence Livermore National Laboratory offers a comprehensive benefits package including:

• 401(k) plan
• Flexible schedules
• Relocation assistance
• Education reimbursement program
• Flexible benefits package

Pay

$82,140 - $100,608 Annually

Schedule

Full-time, Monday through Friday, with occasional off-shift activity and periodic travel as required.

Equal Opportunity Employer

We are an equal opportunity employer that is committed to providing all with a work environment free of discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, national origin, ancestry, sex, sexual orientation, gender identity, disability, medical condition, pregnancy, protected veteran status, age, citizenship, or any other characteristic protected by applicable laws.