Quality Records Specialist

Key Responsibilities

• Support the administration, issuance, retrieval, and archival of quality-related records and documentation.
• Maintain and organize physical records within the records room.
• Perform document scanning, indexing, filing, and data entry activities.
• Auxiliary inventory management of documentation and archived records.
• Assist with requests from internal customers regarding documentation and record retrieval.
• Ensure records are maintained in accordance with established quality and compliance procedures.
• Assist with both physical and electronic document management processes.
• Participate in documentation improvement initiatives and departmental projects.
• Maintain accurate records and ensure attention to detail when processing documentation.
• Collaborate with team members to support training compliance and quality records activities as required.

Required Qualifications

• A high school diploma or equivalent required; an associate or bachelor's degree preferred.
• Strong organizational and administrative skills.
• Excellent attention to detail and accuracy.
• Strong verbal and written communication skills.
• Ability to manage multiple tasks and priorities.
• Proficiency with Microsoft Office applications (Word, Excel, Outlook, PowerPoint).
• Ability to work independently while also contributing effectively within a team environment.
• A customer-service mindset with a professional approach to stakeholder interactions.

Preferred Qualifications

• Experience with records management, document control, administrative support, or compliance-related activities.
• Experience working in a regulated environment such as pharmaceutical, biotechnology, healthcare, manufacturing, or quality assurance.
• Familiarity with document scanning and electronic filing systems.
• Understanding of documentation and recordkeeping best practices.

Desired Skills & Attributes

• Highly organized and dependable.
• Detail-oriented with a strong focus on quality and accuracy.
• Professional and well-spoken.
• Strong interpersonal and communication skills.
• Ability to see both the big picture and the finer details.
• Quick learner with a positive attitude.
• Demonstrated ability to follow procedures and maintain confidentiality.

Physical Requirements

• Ability to sit, stand, and walk for extended periods throughout the workday.
• Ability to handle, move, and organize physical records and documentation.
• Ability to lift and carry boxes or documents weighing up to approximately 20 pounds.
• Comfortable working in a records room environment and operating document scanning equipment.

Work Environment

Primarily on-site role.
Training will be provided for records management processes and document scanning equipment.
Collaborative team environment supporting quality, compliance, and scientific documentation needs.