Records and Analytics Support Supervisor

About the role

The Supervisor of the Records & Analytics Support Team leads a team that advances the District Attorney’s Office’s data-driven approach through complex data entry and electronic record maintenance, ensuring the accuracy and integrity of criminal justice data.

Responsibilities

• Assign, oversee, and ensure timely, accurate completion of case intake, data entry, data tracking codes, and distribution of court documents and notices
• Provide staff performance feedback, development opportunities, and conduct performance evaluations
• Cook up hiring, onboarding, and disciplinary activities
• Establish team schedules and priority alignment to ensure time-sensitive deadlines are met
• Data Oversight & Quality Assurance
• Coordinate with the unit manager to ensure uniform and consistent data tracking
• Oversee implementation of quality assurance procedures and troubleshooting protocols
• Advises team members on interpreting criminal justice data consistent with Analytics Team data tracking requirements
• Interagency Communication & Training
• Serve as a liaison with prosecutors, law enforcement, courts, and justice system partners
• Train and mentor team members and assist in developing team policies and procedures

Requirements

• Exercise strong leadership skills through clear and consistent communication, effective conflict resolution, and supportive staff development while maintaining a collaborative environment
• Research, understand, and apply rules and procedures for federal, state, appellate courts, and various administrative entities as well as department policies and procedures
• Apply advanced analytical and critical thinking skills in a fast-paced, high stress environment
• Identify complex problems and review related information to develop and evaluate options and implement solutions
• Adapt quickly to shifting priorities by multi-tasking and re-prioritize work while managing multiple deadlines effectively
• Employ principles of sound business communication and correct English usage, including spelling, grammar, and punctuation
• Maintain CJIS compliance by exercising strong discretion in handling sensitive records

Qualifications

• Education and Experience: Bachelor's degree; AND five (5) years of progressively responsible legal administrative experience; AND one (1) year of supervision/lead work. OR Associate degree or Paralegal Certificate; AND seven (7) years of progressively responsible legal administrative experience; AND one (1) year of supervision/lead work. OR High school diploma; AND nine (9) years of progressively responsible legal administrative experience; AND one (1) year of supervision/lead work.
• Preferred Qualifications: Experience working for a public agency providing legal administrative services or analytics support in a supervisory or leadership role.