Recorder

About the role

Performs complex duties for the campus records function, which includes maintaining official student records in accordance with FERPA and established policies and procedures.

Responsibilities

• Provides quality customer service to both internal and external customers.
• Troubleshoots, researches and verifies accuracy of student information including but not limited to registration, grading, GPA, social security numbers, medical withdrawals, academic transcripts, advanced standings and academic forgiveness.
• Develops & monitors exceptions report for each term to identify miscoding of student programs.
• Compiles statistics and prepares related reports in connection with attendance/census, grading and student programs.
• Maintains all current academic student records and processes outdated files for storage.
• Investigates and timely responds to student inquiries and requests.
• Assists with monitoring of student academic standing and probation/suspension.
• Processes degree and attendance verification via Clearinghouse.
• Performs all duties in accordance with applicable laws, collective bargaining agreements, board policies and administrative regulations and directives.
• Performs other clerical duties for specific/unique needs of the department.
• Performs other related duties as required or assigned.

Requirements

• Associate degree or equivalent and one year of related experience, preferably in business administration or related field.
• Current criminal record/child abuse clearances will be required if offered the position and to be employed at the College (Pennsylvania Child Abuse History Clearance, Pennsylvania State Police Criminal Records Check, and FBI Criminal Background Check).

Skills

• Ability to travel to perform work duties at any campus or center location within the CCAC system.
• Must be able to operate various office equipment, including a personal computer, and appropriate College software packages or equivalent.
• Should possess good organizational, customer service, communication, interpersonal and clerical skills.
• Detail oriented, ability to multi-task meet deadlines and be a team player.
• Required to have regular and timely attendance.
• Works in a general office environment.

Benefits

• Comprehensive Health Coverage: Access to an excellent health plan with a very low out-of-pocket expense network option.
• Generous Time Off: Enjoy a range of time-off benefits that are tailored to your position, along with a four-day workweek in the summer for an ideal work-life balance. These benefits vary and may include vacation, personal, sick, and holiday pay, as well as options like collegial coverage for faculty.
• Retirement Planning: Options include a 403(b) retirement plan with up to 10% employer match or a state-defined benefit pension.
• Financial Peace of Mind: Employer-paid benefits