Reconnect Youth Mentor Assistant

Responsibilities

• Provide client service and support in accordance with program requirements.
• Conduct timely tasks to ensure client’s successful participation in the programs.
• Collaborate with colleagues to receive referrals for eligible youth into the mentorship program, engage and enroll them in the program, ensuring the design meets their needs and is driven by their voice and feedback.
• Maintain stakeholder relationships that enrich the opportunities and connections that the program can offer youth participants to achieve their educational and career aspirations.
• Provide minor case management, perform an initial assessment of the needs and goals of the youth.
• Develop a plan to meet those needs through educational, vocational, and social services and activities.
• Refer and facilitate the youth’s access to the relevant services and activities.
• Absorb progress of each youth toward meeting their needs and goals.
• Absorb data is accurately captured in the IRC databases and all services and activities are thoroughly documented.

Requirements

• Bachelor’s or Associate Degree preferred.
• High school diploma required.
• Experience in education programs for children and school-aged students.
• Proven ability to meet deadlines and manage multiple priorities in a fast-paced environment.
• Demonstrated ability to communicate effectively and diplomatically in a multi-cultural setting and with limited-English proficiency speakers.
• Strategic, creative, analytical person, capable of working well independently and as a part of a team.
• Fluency in English required.
• International work or study experience and second language abilities a plus; particularly in Spanish, French, Pashto, Dari, Arabic, Swahili, or other client language.
• Proficient in Microsoft Office applications (Word, Excel, Outlook, PowerPoint), internet research, and experience using databases and information gathering systems.
• Able to occasionally work a flexible schedule that includes evenings and weekends.
• Valid driver’s license and reliable access to an insured vehicle.

Pay

Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

Benefits

US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $143 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.