Recertification Specialist

About the Role

Trinity Management, LLC is seeking a detail-oriented and experienced Recertification Specialist to support the compliance and occupancy functions of one of our affordable housing communities. This role plays a critical part in ensuring compliance with affordable housing regulations while delivering exceptional service to residents and applicants.

Key Responsibilities

• Manage annual and interim recertifications from start to finish, ensuring accuracy and timeliness
• Process income, asset, employment, and third-party verifications in accordance with program requirements
• Maintain compliance with LIHTC, HUD, Section 8, and other affordable housing regulations
• Communicate effectively with residents regarding required documentation, deadlines, and compliance requirements
• Maintain organized resident and applicant files to ensure audit and inspection readiness
• Monitor upcoming recertifications, lease renewals, vacancies, and compliance deadlines
• Auxiliary with applicant processing, waitlist management, and occupancy tracking
• Support resident relations by responding to questions and providing excellent customer service
• Auxiliary with rent collection activities, notices, and general administrative responsibilities
• Partner closely with Property Management and site staff to ensure efficient community operations
• Prepare for and support agency audits, file reviews, and compliance inspections

Qualifications

• Affordable housing experience required
• Previous recertification experience required
• Strong knowledge of LIHTC, HUD, Section 8, and other affordable housing programs preferred
• COS, HCCP, or other affordable housing certifications are a plus
• Strong attention to detail and organizational skills
• Excellent communication and customer service abilities
• Experience with Yardi, OneSite, or similar property management software preferred
• Ability to manage multiple priorities, deadlines, and compliance requirements
• Self-motivated with the ability to work independently and collaboratively

Compensation & Benefits

• Full-time, 40 hours per week
• 15 Days of Paid Time Off (PTO)
• Paid Company Holidays
• Your Birthday Off
• Medical, Dental starting your first day of employment
• 401(k) Retirement Plan
• Professional Development Opportunities

Equal Opportunity Employer

We are an Equal Opportunity Employer and encourage applications from all qualified individuals.