Recertification Specialist

About the Role

We are looking for a Recertification Specialist to support property management operations in Boston, Massachusetts. This Long-term Contract position focuses on maintaining accurate resident records, coordinating recertification activities, and helping ensure compliance with housing and occupancy requirements.

Responsibilities

• Manage the full recertification process for residents, including document collection, file review, and timely follow-up on outstanding items.
• Maintain organized and accurate tenant records while ensuring all required information is updated in property management systems.
• Communicate with residents, site staff, and internal teams to coordinate renewals, eligibility updates, and related administrative tasks.
• Review lease and occupancy documentation for completeness and compliance with applicable program or property guidelines.
• Support daily property administration activities by assisting with resident correspondence, notices, and status tracking.
• Enter and monitor resident, lease, and compliance data within Yardi Software to help maintain reliable reporting and records.
• Partner with leasing and property management staff to address file discrepancies, resolve documentation issues, and keep recertification timelines on schedule.

Qualifications

• Experience in property management, property administration, or a similar housing-related support role.
• Background in residential property management, commercial property management, or leasing operations.
• Working knowledge of recertification, lease documentation, and resident file maintenance.
• Proficiency with Yardi Software or comparable property management platforms.
• Strong attention to detail with the ability to manage multiple deadlines and documentation requirements.
• Effective written and verbal communication skills for interacting with residents and internal stakeholders.
• Ability to work independently while maintaining accuracy in a fast-paced administrative environment.

Benefits

Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan.