Receptionist - York - Days/Evenings

General Summary

JOB DESCRIPTION Greets patients, vendors and other visitors and ensures that they are directed/escorted to the proper office/area. Operates a multiple-line telephone and routes calls to the appropriate person or location.

Shift

Part Time, Days, evenings, weekends and holidays

Responsibilities

• Provides assistance, guidance, and direction to patients and /or visitors.
• Ascertains the nature of their business; assists and/or directs patients and/or visitors to various locations in the building when appropriate.
• Calls for an escort when necessary.
• Provides excellent customer service assistance.
• Answers telephones, routes callers, takes messages and provides routine information to callers.
• Enters and/or retrieves data from established computer files using knowledge of various computer software applications.
• Affords assistance with office operations, special initiatives and projects as requested.
• Maintains appropriate records, reports, and files as required.
• IF ASSIGNED TO YORK AND GETTYSBURG HOSPITAL RECEPTION AREA: Receives telegrams, messages, flowers, newspapers, and other items; notifies appropriate personnel. Verifies that patient has not been discharged; returns flowers delivered for discharged patients. Maintains log of items received; delivers or arranges for the delivery of items to patients and appropriate personnel.

Qualifications

• Minimum Education: High School Diploma or GED Required
• Work Experience: Less than 1 year Up to 1 month experience.
• Required: 1 year Related work experience.
• Preferred: Knowledge, Skills, And Abilities - Excellent communications, interpersonal and customer relations skills; Basic computer skills.

Benefits

• Comprehensive health benefits
• Flexible spending and health savings accounts
• Retail savings plan
• Paid time off (PTO)
• Short-term disability
• Education assistance
• Financial education and support, including DailyPay
• Wellness and Wellbeing programs
• Caregiver support via Wellthy
• Childcare referral service via Wellthy