Receptionist Typist - Provisional

About the role

This is a full-time (1.0 FTE) provisional receptionist-typist position located at the RA/CTI Main Entrance.

Responsibilities

• Receives visitors and telephone inquiries, directs callers to proper personnel, and provides information in response to routine questions.
• Operates telephone console, assists with local calls, routes and records long-distance calls, and takes and transmits messages.
• Types a variety of letters, reports, records, and similar materials.
• Collects fees, issues receipts, and keeps totals of monies collected.
• Schedules and confirms appointments and maintains appointment books or logs.
• Performs general clerical duties, including opening and sorting mail, filing, faxing, photocopying, preparing time sheets, recording use of benefit time, ordering and inventorying supplies.
• Enters and retrieves information from the computer, runs printouts, and performs skilled keyboarding to produce letters, memos, and forms.

Requirements

• Knowledge of English necessary to respond to oral and written inquiries for information or assistance.
• Knowledge of departmental functions and services to provide general assistance.
• Ability to type at an acceptable rate of speed and accuracy.
• Ability to collect and record fees.
• Ability to learn departmental functions and operations to screen calls, give information, explain services, and make referrals.
• Ability to deal with the public and clients under potentially stressful situations.
• Ability to learn computer operations and appropriate software to produce simple letters, complete forms, and view and enter information.
• Ability to operate office equipment including telephone consoles, computers, copiers, and fax machines.
• Ability to maintain accurate logs and records.
• Personal characteristics and physical condition commensurate with the demands of the position.

Qualifications

Graduation from high school or possession of a high school equivalency diploma and one of the following:

• (A) One year of full-time clerical work experience; or
• (B) One year of college education (30 credits equal to one year); or
• (C) An equivalent combination of training and experience as indicated in (A) and (B) above.

This is a competitive Civil Service position requiring the applicant to be reachable on the future Dutchess County Human Resources Certification Eligible List.

Pay

$36,100–$41,725

Schedule

Start date: Immediately.