Receptionist /Telephone Operator

About the role

The role is responsible for managing client relationships and providing technical support.

Responsibilities

• Manage client relationships and provide technical support
• Identify and resolve customer issues
• Conduct product demonstrations and training sessions

Requirements

• Bachelor’s degree in Computer Science or related field
• At least 2 years of experience in IT support or customer service
• Strong problem-solving and communication skills

Qualifications

• Proficiency in Microsoft Office Suite
• Experience with CRM systems
• Knowledge of networking fundamentals

Skills

• Technical proficiency
• Customer service orientation
• Adaptability to new technologies

Benefits

• Flexible work schedule
• Competitive salary
• Professional development opportunities

Pay

$50,000 - $60,000 annually

Schedule

Full-time, Monday through Friday, 9 AM - 5 PM