Receptionist /Telephone Operator
About the role
Join the vibrant team at Copeland Oaks as a part-time afternoon Receptionist/Telephone Operator in beautiful Sebring. This is an exciting opportunity to be the welcoming face and voice of our senior care community. Here, you'll interact with residents, families, and staff, making a real difference in their day-to-day experiences. Your contributions will directly impact the lives of our residents and their families, creating a fulfilling work atmosphere.
Copeland Oaks is a senior community for adults 55 and older in every stage of living—all in one beautiful village-like setting. Located in Sebring in northeast Ohio at the crossroads of Mahoning, Columbiana, and Stark counties, it offers an ideal blend of serene country living with the conveniences of nearby city life. We provide complete independent living with added options ranging from light housekeeping and meals to memory care and skilled nursing assistance.
Responsibilities
- Manage incoming calls and greet visitors with warmth and professionalism
- Direct inquiries to the appropriate staff members
- Maintain a welcoming and organized reception area
- Assist with administrative tasks and provide general information about our services
Schedule
The part-time position works 2:30 PM – 11:00 PM on Saturdays and Sundays, including holidays, with opportunities to pick up additional shifts.
Benefits
Benefits are offered to part-time employees working at least 16 hours a week.
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Short-Term Disability Insurance
- Long-Term Disability Insurance
- Life Insurance
- Critical Illness Insurance
- Accident Insurance
- Access to an onsite Wellness Facility, indoor heated pool, and walking trails
- Discounted price to a local golf club
- 403(b) Retirement Plan with company match
- Earn sick and vacation time
Requirements
- Past receptionist experience
- Working knowledge of Microsoft Word
Skills
- Exceptional communication abilities to engage with residents, families, and staff
- Friendly and approachable demeanor for creating a welcoming atmosphere
- Strong multitasking skills to manage a variety of responsibilities efficiently
- Attention to detail for relaying accurate information
- Adaptability to shift between tasks in a fast-paced setting
- Genuine passion for providing excellent customer service