RECEPTIONIST/SWITCHBOARD OPERATOR- DAY 7:00 AM - 3:30 AM
About the role
One of the nation’s largest and most respected hospital companies, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Steadily growing from a startup to an esteemed Fortune 500 corporation, UHS today has annual revenue nearing $10 billion. In 2017, UHS was recognized as one of the World’s Most Admired Companies by Fortune; ranked #276 on the Fortune 500, and listed #275 in Forbes inaugural ranking of America’s Top 500 Public Companies.
Hampton Behavioral Health Center is a private behavioral healthcare center offering the most advanced behavioral health, diagnostic treatment services for adults, adolescents and older adults in both inpatient and outpatient programs. A commitment to excellence in diagnosis, treatment and education – these concepts are at the core of Hampton Behavioral Health Center’s mission.
We are looking for a full-time Receptionist/Switchboard Operator. Hours are Monday–Friday, 7:00 AM–3:30 PM.
Responsibilities
- Answer all incoming telephone calls and interdepartmental calls, routing them to the appropriate department or person.
- Greet all visitors to the facility in a professional and pleasant manner.
- Take messages when appropriate.
- Conduct all interactions, either by telephone or in person, in a professional manner.
- Respond to emergency and crisis situations quickly and efficiently.
- Read and interpret the fire alarm board.
Requirements
- High School graduate or GED certification required.
- Excellent customer service and phone skills.
- Previous experience working in a medical office preferred.
- Familiarity with a hospital telephone system and ability to work with varied populations in a professional manner.
Schedule
Monday–Friday, 7:00 AM–3:30 PM (full-time).