Receptionist - Spectrum News 1

About the role

The Receptionist at Spectrum News is the first point of contact for callers and visitors. Key responsibilities include answering incoming calls, providing routine information, recording and transmitting messages, greeting visitors, assisting with mail functions, coordinating conference calls, issuing and collecting employment application forms, and supporting additional duties as requested.

Responsibilities

• Answer incoming telephone calls and efficiently connect callers to the appropriate individuals
• Provide clear and helpful routine information to callers and visitors
• Record and transmit messages with accuracy
• Greet and direct visitors to relevant personnel
• Aid with mail functions to ensure smooth office operations
• Cook up and coordinate outgoing and incoming conference calls
• Issue and collect employment application forms while maintaining the application flow log
• Support additional duties as requested by supervisor

Requirements

• Ability to read, write, speak and understand English
• Ability to listen to and interpret customer needs
• Ability to operate a telephone console
• Ability to perform multiple tasks simultaneously
• Ability to prioritize and organize effectively
• Knowledge of personal computer operation and software applications such as MS Word and Excel
• Telephone work experience

Qualifications

• High School Diploma or equivalent

Skills

• Ability to listen to and interpret customer needs
• Ability to operate a telephone console
• Ability to perform multiple tasks simultaneously
• Ability to prioritize and organize effectively
• Knowledge of personal computer operation and software applications such as MS Word and Excel

Benefits

• Comprehensive pay and benefits package
• Local wage minimums compliance
• Additional incentive-based compensation such as bonuses

Pay

The base pay for this position generally is between $20.00 and $34.55. The actual compensation offered will carefully consider a wide range of factors, including skills, qualifications, experience, and location.

Schedule

Office environment