Receptionist / Security - 2nd shift

About the role

Answer and transfer incoming calls courteously and professionally.
Provide information, directions, and assistance to residents, staff, guests, and vendors.
Support daily operations of the Concierge/Security Department.
Ensure safety of residents, visitors, and staff.
Perform clerical duties as assigned.
Follow established policies and procedures under the Director of Plant Operations.

Key Responsibilities

• Open and close the front desk; secure files, keys, and office equipment.
• Communicate messages and materials promptly to appropriate parties.
• Accept and record payments, reservations, appointments, and cancellations.
• Confirm transportation schedules and event registrations.
• Greet and assist all visitors in a warm, professional manner.
• Attend in-service training and education sessions.
• Perform duties assigned by supervisor.
• Report for duty during emergencies or natural disasters as required.

Qualifications

• A high school diploma preferred.
• Ability to read, write, and speak English.
• Valid Michigan Driver License.
• Ability to obtain CPR/AED certification.
• High proficiency with computer applications.
• Strong communication and customer-service skills.

Benefits

• 401(k) + matching.
• Medical, dental, vision insurance.
• Life insurance.
• PTO.
• Referral program.
• Employee discounts.
• Flexible schedule.
• Retailer plan.

Work Schedule

• 8-hour shifts.
• Day/Evening shift.
• Weekend availability.