Receptionist - PT

About Us

As part of The Freeman Company, Event & Exhibit Services designs and delivers unforgettable moments that create a bond between audiences and our clients. It’s just one reason why we’re the leader in live events.

Summary

The Part-Time Receptionist serves as the first point of contact for callers, customers, and visitors, operating a multi-line telephone system to answer and direct incoming calls efficiently. Under direct supervision, this role performs a variety of administrative and clerical duties, including computer-based work and other routine assignments as needed. The Receptionist interacts professionally with customers, team members, and third-party vendors/partners, ensuring a positive experience and delivering exceptional service in support of business operations.

Essential Duties & Responsibilities

• Welcome on-site visitors, determine nature of business, announce visitors to appropriate team members.
• Answer incoming telephone calls, determine purpose of caller, forward calls to appropriate team member or department, or takes messages as required.
• Create, maintain, and distribute telephone lists and spreadsheets as required.
• Answer questions about the organization and provide callers with branch address, directions, and other general information.
• Perform clerical duties as needed, such as scanning, filing, copying, creating and maintaining digital documents as assigned.
• Receive, sort, and route mail and packages. Notify recipient and follow up as needed.
• Absorb outgoing mail/packages and use postage machine.
• Manage employee parking pass records and provide updates as needed.
• Coordinate seasonal and holiday décor within the lobby and common areas to maintain a welcoming and professional environment.
• Maintain accurate employee parking pass records and provide updates as needed.
• Manage beverage inventory for office refrigerators, including restocking, product rotation, and inventory coordination with the accounting team.
• Maintain and track visitor badge inventory and usage, ensuring accurate records, timely badge recovery, and compliance with facility security protocols.
• Follow all company safety policies, procedures, and work instructions, including completing required safety training and always applying safe work practices.
• Immediately report any workplace accidents, near misses, hazards, or unsafe conditions to a manager or through an appropriate reporting channel.
• Participate in safety discussions and communicate concerns or feedback openly to help maintain a safe work environment.
• Use tools, equipment, and protective gear properly to prevent injuries and incidents.
• Perform other duties as assigned.

Education & Experience

• High School Diploma or equivalent required.
• Type 40 wpm.
• Strong understanding of Microsoft Outlook, Word, Excel and working with PDF documents.
• Basic understanding of workplace safety practices and applicable OSHA requirements.
• Ability to consistently follow safety rules and contribute to a positive safety culture.