Receptionist-Progressive HS

About the Role

Serve as receptionist for a school or department, providing a friendly and helpful atmosphere for visitors and directing incoming telephone calls courteously. While this role may include routine general clerical tasks, the primary focus is on receptionist duties specific to a school or departmental setting.

Responsibilities

• Receive a high volume of telephone calls and/or visitors using telephone “switchboard” equipment such as a PBX system or advanced telephonic transmission systems; maintain an attractive and comfortable reception area.
• Answer questions from callers according to district policy and take messages for staff members.
• Maintain alphabetical files of staff members' names, room locations, and telephone extensions to expedite call relaying.
• Keep records of toll charges and incoming collect calls for the business office.
• Report telephone problems to the telephone company as they arise.
• Greet all visitors courteously, determine their needs, and direct them to the proper person.
• Report immediately any visitor who bypasses the reception desk or any suspicious activity/unusual behavior.
• May assign and monitor student office assistants.
• Order, receive, examine, and distribute supplies; review and route mail to correct destinations; assist with processing records.
• Perform other routine general clerical tasks, assisting other clerical/secretarial staff as needed, using standard office equipment.

Requirements

• High School diploma or GED, including or supplemented by commercial/business coursework.
• Some successful general clerical experience.
• Good knowledge of business office procedures, practices, and equipment, including phone receptionist procedures and telephone board/equipment operations.
• Ability to communicate clearly and concisely, both orally and in writing.
• Ability to type at an approved rate of speed; operating personal computers is highly desirable or required at some assignments.
• Ability to understand and follow written and oral instructions and perform general clerical tasks.
• Ability to establish and maintain successful working relationships with the public, school system staff, and fellow employees.
• Congenial personality with the ability to converse professionally in all situations.
• Excellent human relations and interpersonal skills.

Physical Requirements

• Work is performed in classrooms, offices, workstations, and meeting rooms.
• Occasional walking, standing, sitting, bending, stooping, kneeling, crouching, crawling, and lifting/carrying items weighing less than 40 pounds (e.g., books, papers, presentation materials).
• Regular use of hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear.
• Specific vision abilities required include close vision, color vision, and the ability to adjust focus.
• Attendance at conferences and professional development is required.
• Work involves everyday risks and discomforts requiring normal safety precautions when operating equipment or performing job duties.
• May work prolonged or irregular hours and must maintain emotional control under stress.
• Fine motor skills required to operate telephonic equipment.
• Excellent vocal characteristics.
• Most tasks are performed in a sedentary work environment, with occasional sitting, walking, standing, bending, and reaching.
• Ability to type/operate a computer keyboard.
• Ability to transfer, move, and shelve supplies and materials weighing 20 pounds or less manually or with assistance.
• High volume of phone calls at times; work is subject to frequent interruptions.
• May involve contact with irate students, parents, or the public; must handle stressful situations as necessary.

Schedule

School Year 2026-2027 (238-day calendar). This position might offer flexible work options, including the possibility of working some days remotely from home at the discretion of the supervisor.

Location: Progressive High School, Missouri City, Texas.