Receptionist, PRN, Days

Job Summary

Responsibilities

• Answers phone and greets patients/customers in a timely and courteous manner.
• Maintains appointment schedule for Care Coordinators and Medicaid staff.
• Sends letter to patients who miss Care Coordination visits for OB/GYN practices.
• Verifies Medicaid eligibility for all Best Start patients.
• Maintains office supplies and orders info from Medicaid as needed for Care Coordinators.
• Attends departmental meetings.
• Communicates patient status as needed to Patient Accounting to help insure prompt and accurate payment of claims.
• Communicates effectively with physician’s office staff.

Qualifications

• Education: High School diploma or GED required. Associate degree from an accredited college or university preferred.
• Experience: Minimum of two years experience as secretary or receptionist required, preferably in a hospital setting.