Receptionist (PRN)

Answer multi-line phone, transfer calls to proper individuals
Monitor fire alarm system and the facility cameras.
Assist residents, resident’s family members, guests and visitors
Sell meal tickets to guest, family members and facility employees
Work with vending machine representative to receive refunds and disperse refunds
Recordkeeping
- Make initial record of cash received for employee meals
- Keep a daily log of activity going on for shift being worked
- Give or receive report from guard or coworker
- Receive daily mail
- Log all medication into the Pharmacy logbook and call the units to come pick it up and sign the medication release
- Handle all vending machine transactions
- Record all reimbursements and communicate vending issues to supervisor

Responsibilities

• Answer multi-line phone, transfer calls to proper individuals
• Maintain fire alarm system and monitor facility cameras
• Assist residents, family members, guests, and visitors
• Sell meal tickets and handle vending machine transactions
• Log and manage medication and reimbursements
• Communicate with guards and coworkers
• Manage daily mail and pharmacy logs
• Handle vending machine issues and emergencies

Requirements

• Basic computer experience
• Basic math skills
• Knowledge of front desk operations
• Knowledge of basic office practices
• Knowledge of customer service standards in a healthcare or long-term care environment
• Knowledge of emergency procedures and visitor protocols within a skilled nursing facility

Qualifications

• Computer experience
• Basic math skills
• Knowledge of front desk operations
• Knowledge of basic office practices
• Knowledge of customer service standards in a healthcare or long-term care environment
• Knowledge of emergency procedures and visitor protocols within a skilled nursing facility

Skills

• Customer service skills
• Front desk operations
• Basic office practices
• Emergency procedures
• Visitor protocols

Benefits

• Flexible schedule (PRN)

Pay

• $20.00 - $25.00 per hour

Schedule

• Part-time (PRN)

Additional Considerations

N/A

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position.

The commonwealth does not provide sponsorship; therefore, applicants must be a Citizen or National of the United States, a lawful permanent resident, or an alien authorized to work. Excluding current DVS employees, the selected candidate must pass a criminal background check.

For consideration for this position, candidates MUST apply online at www.jobs.virginia.gov. Applicants are encouraged to be specific regarding job-related knowledge, skills, and abilities. Resumes are encouraged but do not substitute submittal of the online application. Applications submitted via postal mail, email, or fax will not be considered.

Contact Information:
Name: Beth Rinker
Phone: Beth.Rinker@dvs.virginia.gov
Email: Beth.Rinker@dvs.virginia.gov

In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative hiring process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI).