Receptionist, Primary Care - Full-Time, Days

Be a part of a world-class academic healthcare system, UChicago Medicine Medical Group, as a Receptionist at our Tinley Park clinic. Here you will work alongside our Primary Care team. This position is a 100% onsite opportunity, and you will need to be based in the greater Chicagoland area.

UChicago Medicine Tinley Park offers quick and convenient specialty and primary care for the whole family. Our teams care for children, teens, adults, and senior citizens who need annual exams, immunizations, treatment for injuries, or help managing chronic illnesses. We also offer on-site urgent aid, laboratory testing, X-rays, DEXA scans, screening mammography, lung cancer screening, stress tests, and rehabilitation services.

Responsibilities

• Answer and screen telephone calls in a courteous manner and record messages for physicians and other personnel.
• Schedule patient appointments and procedures according to established policies and procedures.
• Obtain accurate information from patients, ensure all registration forms are complete, and collect patient and insurance payments.
• Copy patient information and forward to requesting party after receiving appropriate consent to release medical records.
• Welcome and greet patients and visitors, assisting and directing appropriately while maintaining patient confidentiality.
• Fulfill organizational responsibilities as assigned, including respecting/promoting patient rights, responding appropriately to emergency codes, and sharing problems relating to patients and/or staff with immediate supervisor.
• Perform other duties as assigned.

Requirements

• High school diploma or equivalent.
• Minimum of two years’ experience in a medical office or hospital setting.
• Familiarity with database entry and applications.
• Excellent interpersonal skills and demonstrated ability to work cooperatively in a team environment.
• Considerable skill in communicating verbally, determining priorities, and organizing work.
• General working knowledge of PC.
• Considerable skill in handling sensitive public contacts with discretion, tact, and courtesy when dealing with patients, coworkers, and physicians.

Preferred Qualifications

• Computerized appointment scheduling experience.

Schedule

• Full-Time (1.0 FTE).
• Shift: Days - 7 am - 5 pm, 2 late days per week until 7 pm.
• Work Location: Onsite - Tinley Park; may float regularly to Calumet City, Flossmoor, and various offsite locations.

About Us

We’ve been at the forefront of medicine since 1899. We provide superior healthcare with compassion, always mindful that each patient is a person, an individual. To accomplish this, we need employees with passion, talent, and commitment… with patients and with each other. We’re in this together: working to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward.

Benefits

UChicago Medicine is committed to transparency in compensation and benefits. The pay range provided reflects the anticipated wage or salary reasonably expected to be offered for the position. Compensation offered at the time of hire will vary based on candidate qualifications and experience and organizational considerations, such as internal equity. Review the full complement of benefit options for eligible roles at Benefits - UChicago Medicine.