Receptionist - Polk Co

Key Responsibilities

• Serve as the main receptionist by warmly greeting and directing visitors.
• Aannounce visitors to the appropriate party and await instructions to ensure a secure and orderly environment.
• Maintain a visitor log and assist with receiving deliveries by signing for packages or guiding delivery personnel as needed.
• Answer and manage the main IDALS phone line, providing clear and courteous service to all callers.
• Direct calls efficiently to ensure minimal transfers, take messages when necessary, and promptly relay them to the correct person.
• Perform general office tasks such as sorting and date-stamping mail, drafting and typing letters, forms, labels, and envelopes.
• Assist with preparing materials for distribution, stuffing envelopes, and mailing informational packets or promotional items upon request.
• Provide support to various IDALS teams as needed, handling miscellaneous tasks to support department-wide efficiency and productivity.

Preferred Qualifications

• Strong interpersonal and communication skills, with the ability to interact professionally with diverse groups of people.
• Experience with multi-line phone systems and customer service principles.
• Basic knowledge of office equipment and standard software applications (e.g., MS Office Suite).
• Attention to detail, organization, and the ability to manage multiple tasks effectively in a busy environment.
• A collaborative spirit and willingness to assist colleagues across departments as needed.

Benefits

• Comprehensive family medical insurance options starting as low as $180 per month, with single coverage available from $54 per month.
• Free single dental insurance and affordable family coverage at $44 per month.
• Complimentary life insurance ($20,000 basic coverage) with voluntary supplemental options and no-cost long-term disability insurance.
• A secure retirement with IPERS (Iowa Public Employee Retirement System) and a deferred compensation plan with a state match of up to $75 per month.
• Generous paid leave benefits, including nine holidays, plus sick, vacation, military, and jury duty leave.

Why Join IDALS?

As an employee of IDALS, you’ll be part of a team that values public service, offering competitive pay and a robust benefits package, including:

• Comprehensive family medical insurance options starting as low as $180 per month, with single coverage available from $54 per month.
• Free single dental insurance and affordable family coverage at $44 per month.
• Complimentary life insurance ($20,000 basic coverage) with voluntary supplemental options and no-cost long-term disability insurance.
• A secure retirement with IPERS (Iowa Public Employee Retirement System) and a deferred compensation plan with a state match of up to $75 per month.
• Generous paid leave benefits, including nine holidays, plus sick, vacation, military, and jury duty leave.

Ready to Make a Difference?

If you’re looking for a rewarding opportunity to support a department committed to enhancing Iowa’s agriculture and quality of life, we encourage you to apply!

You may attach a cover letter and resume to your application in the Attachments Section.

We look forward to welcoming a dedicated and friendly professional to our team at IDALS.