Receptionist-Patient Information

About the Role

Join Southcoast Health, a not-for-profit, charitable health system with multiple hospitals, clinics, and facilities throughout Southeastern Massachusetts and Rhode Island. As a Receptionist - Patient Information at Tobey Hospital in Wareham, MA, you will support the patient information desk, providing customer service to visitors, staff, patients, and vendors.

Responsibilities

• Answer phones and provide information to visitors, staff, patients, and vendors.
• Direct and/or escort patients to respective testing sites.
• Adhere to the dress code policy.
• Create visitation badges for visitors entering the facility.
• Compose yourself during emergency situations, such as calling a code if needed.

Qualifications

• High school diploma or equivalent required.
• Basic computer skills, including experience with Groupwise and cash register systems.
• Over three months of relevant experience.
• Computer knowledge (Outlook, Kronos, and Epic a plus).
• Excellent customer service skills and a team-player attitude.
• Must be fully vaccinated against seasonal Influenza and COVID-19, or sign an exemption statement for medical or personal reasons.

Benefits

• Competitive pay and comprehensive benefits package (available to regular status employees working a minimum of 24 hours).
• Generous Earned Time Off package.
• Employee Wellbeing Program.
• 403B Retirement Plan with company match.
• Tuition assistance and Federal Loan Forgiveness programs.
• Professional growth opportunities and customized leadership training.

Pay

Pay rate will be determined based on level of experience. Pay Range: USD $15.77 - USD $22.29 per hour.

Schedule

Per Diem with flexible shifts and hours. Rotation schedule requirement varies.