Receptionist - Part-Time

About the Role

As an employee-owner at SCHEELS, you’ll actively contribute to a culture that thrives on delivering exceptional customer experiences, teamwork, adaptability, pride in work, and integrity. This role supports our company goals of being the best retailer in the USA by ensuring professional and efficient communication and office operations.

Responsibilities

• Answer all incoming calls promptly, professionally, and with a friendly disposition.
• Provide accurate information about store hours, services, and promotions.
• Assist customers with basic inquiries, transferring calls to appropriate associates or departments as needed.
• Take and relay messages clearly and efficiently.
• Support general office duties, including mail sorting, updating phone lists, and assisting other office positions.
• Contribute to various projects for the Leadership team as required.
• Demonstrate multitasking, organization, attention to detail, and problem-solving skills.
• Use Microsoft Office programs (Word, Publisher, Excel) effectively.
• Maintain excellent written and verbal communication skills.
• Complete basic mathematical equations as needed.
• Enforce and promote safety policies, encouraging associates to report any safety concerns or incidents.

Requirements

• Associate’s degree (AA/AS) or equivalent from a two-year college/technical school; or six months to one year of related experience/training; or an equivalent combination of education and experience.
• Ability to read, write, and comprehend simple instructions, correspondence, and memos.
• Proficiency in Microsoft Office programs (Word, Publisher, Excel).
• Strong written and verbal communication skills.

Physical Requirements

• Ability to sit, stand, bend, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear, with or without reasonable accommodation.
• Sedentary work: Exerting up to 10 pounds of force occasionally and/or negligible force frequently. Primarily involves sitting, with occasional walking or standing.

Benefits

• Employee Stock Ownership Plan (ESOP): Join our 100% ESOP at no cost. Earn ownership after your first year (1,000 hours) and become fully vested in three years.
• 401(k): Build additional wealth with 401(k) options (eligible after your first quarter).
• Associate Discount: Enjoy our best-in-retail discount on brands you love.
• Community Impact: Get paid to volunteer up to 2 hours per month.

Schedule

• Hours: Average of 15-20 hours per week.
• Shifts: 2-3 evening shifts per week (4:00 PM - 8:00 PM).
• Weekends: Minimum of every other weekend (Saturdays 9:00 AM – 9:00 PM; Sundays 10:00 AM – 6:00 PM).

Pay

Base hourly rate of $16.00/HR.