Receptionist Part time

Johns Island Post Acute is a gorgeous 132-bed skilled nursing and rehab facility in Johns Island SC, just 10 minutes away from historic downtown Charleston. We value the relationships we have in our community, with our fellow colleagues, and with residents and family members.

About the role

The primary purpose of this position is to attend to and greet visitors and answer telephone. It is limited to clerical duties only and located in the Reception/Administrative area. This position has no clinical involvement or duties of any kind.

Responsibilities

• Answering and directing phone calls
• Greeting residents, visitors, and staff with a smile
• Managing front desk operations and administrative tasks
• Filing, scanning, and maintaining records
• Assisting with mail and office communication
• Supporting department managers as needed
• Provide general administrative and clerical support
• Greet and welcome patients, clients, and other visitors with a friendly and positive demeanor
• Answer telephone calls and take messages or forward calls
• Check visitors in and direct or escort them to specific destinations; inform other employees of visitors’ arrivals and cancellations
• Maintain visitor sign-in log
• Handle incoming and outgoing mail
• Schedule appointments and maintain meeting room bookings
• Maintain and tidy the reception area
• Perform other duties as assigned
• Agree not to disclose resident’s protected health information and promptly report suspected or known violations of such disclosure to the Administrator
• Maintain the confidentiality of all resident care information including protected health information
• Report known or suspected incidents of unauthorized disclosure of such information

Requirements

• Friendly and professional attitude
• Strong communication and customer service skills
• Basic computer and office skills
• Dependable and organized
• Must possess, as a minimum, a high school diploma or GED
• Previous administrative or receptionist experience preferred, but not required
• Basic knowledge of Microsoft Suite products, clerical functions, and multiline phone system

Skills

• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
• Ability to write reports, business correspondence, and procedure manuals
• Ability to effectively present information and respond to questions from managers and employees
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

Physical Demands

• The employee must occasionally lift and/or move up to 25 pounds
• Prolonged use of a desktop or laptop computer
• While performing the duties of this job, the employee is regularly required to sit, stand, walk, talk, read, or hear
• Frequent use of all office-related equipment to include: copier/scanner/fax, telephone, and calculator
• No travel required

Work Environment

• The noise level in the work environment is typically low to moderate

Pay

$20-23/hr

Schedule

Part time: Weekdays plus weekends