Receptionist (On-Call)

About the role

As a nonprofit leader in aging, Eskaton helps people live well, longer — with trusted guidance at every stage. We believe aging should be a vibrant, supported, and celebrated journey, not an experience to face alone. For over 55 years, Eskaton has been a cornerstone of Northern California, growing a network of 23 communities dedicated to older adults and the people who care for them. When you join us, you're stepping into a career where your work creates a real impact on people's daily lives and strengthens the communities we call home.

Our DNA (Core Values)

• Welcoming: You’re a natural at creating warmth and a sense of belonging for everyone you meet.
• Bring (Y)our Best: You take pride in your work and strive for excellence in the "little things" and the "big things" alike.
• Empowerment: You don't wait for permission to do the right thing. You step up, take ownership, and lead with initiative.
• Growth: You’re a lifelong learner who seeks consistent improvement and sustainable growth.

Responsibilities

• Operates multi-positioned telephone switchboard to relay incoming, outgoing, and inner-office calls, and performs other tasks related to communication.
• Greets visitors, determines their needs, and contacts the proper person.
• Answers general questions and gives general information to those visiting or calling the community.
• Performs a variety of other clerical duties, such as posting data from one record to another, typing reports, sorting and distributing mail and phone messages, and other related tasks.
• Schedules and coordinates tele-conference calls.
• Sorts and distributes mail and other inter-office materials necessary for community operations.
• Schedules and coordinates room calendars.
• Accurately completes assignments according to directions given and performs other duties as required.
• Models and embodies Eskaton’s core values, including creating a sense of warmth, welcoming and belonging for all, fostering excellence, seeking consistent improvement, and stepping up with initiative.
• Fully complies with all provisions in Eskaton’s Corporate Compliance Policy and the Health Insurance Portability and Accountability Act (HIPAA).
• Maintains attendance as outlined in Eskaton policy.
• Follows required dress code and Eskaton’s Community Appearance Standards, maintaining a professional image.
• Works in accordance with established safety guidelines, using proper body mechanics and wearing appropriate safety gear.

Requirements

• High school diploma or equivalent G.E.D., including courses in typing.
• Experience as a receptionist with public contact is desirable.
• Experience with personal computers and related software is preferred.
• All staff providing direct care to residents will have current first aid training.
• Knowledge of telephone etiquette, interpersonal communication, typing formats for correspondence and documents, calendaring, and filing.

Work Conditions And Physical Requirements

• Light Work: Exerting up to 20 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
• Requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

Notify the Human Resources team to request any accommodation(s) to perform any of the essential functions of this position.

Qualifications

The final candidate must successfully pass Eskaton's post-offer, pre-employment testing which includes a criminal background check, drug test, TB screen test, and health screen. All new hires are required to sign an arbitration agreement as a condition of employment.

Benefits

• Financial Security: Competitive pay and a 401K matching program to help you plan for your future.
• Total Wellbeing: Comprehensive benefits that support your physical and mental health.
• A Place Where You Belong: We celebrate diversity and equity across the entire aging spectrum, ensuring every team member feels seen and valued.

Pay

Starting pay ranges from $19.40 per hour to $24.04 per hour. Factors such as scope, responsibilities, experience, education, job-related skills, internal equity, and market considerations may influence base pay.