Receptionist, Norton Orthopedic Specialists - St Matthews, 7:15a-3:45p

Responsibilities

• Serves as the liaison between the physician and patient
• Answering the telephone, determining the nature of patient calls and incoming calls
• Scheduling appointments, routing calls, taking appropriate messages, pulling charts for messages
• Greeting patients and family members, obtaining registration and insurance data and updating information in the billing system
• Facilitating patient flow into the practice
• Responsible for charge entry, referrals and pre-certifications, as well as scheduling of specialist appointments and diagnostic tests
• Attends to patients utilizing the age appropriate principles of growth and development for patients of all ages according to the practice specialty

Qualifications

• No experience required – comprehensive on the job training provided
• Ability to speak Spanish (desired)
• High School Diploma or GED (preferred)