Receptionist, Norton Orthopedic Institute - Westport Rd., 7:30a-4p

Responsibilities

The Receptionist serves as the liaison between the physician and patient.

• Answering the telephone
• Determining the nature of patient calls and incoming calls
• Scheduling appointments
• Routing calls
• Taking appropriate messages
• Pulling charts for messages
• Greeting patients and family members
• Obtaining registration and insurance data and updating information in the billing system
• Facilitating patient flow into the practice
• Charge entry
• Referrals and pre‑certifications
• Scheduling of specialist appointments and diagnostic tests
• Attending to patients utilizing the age‑appropriate principles of growth and development for patients of all ages according to the practice specialty

Qualifications

• No experience required
• Comprehensive on‑the‑job training provided
• Passionate about taking care of patients and the community
• Ability to speak Spanish (desired)
• High school diploma or GED (desired)
• High school diploma preferred