Receptionist, Norton Orthopedic Institute - Jeffersonville, 7:30a-4p

Responsibilities

• Serves as the liaison between the physician and patient.
• Answers the telephone, determines the nature of patient calls and incoming calls, schedules appointments, routes calls, and takes appropriate messages.
• Pulls charts for messages.
• Greets patients and family members, obtains registration and insurance data, and updates information in the billing system.
• Facilitates patient flow into the practice.
• May be responsible for charge entry, referrals and pre-certifications, as well as scheduling of specialist appointments and diagnostic tests.
• Attends to patients utilizing the age appropriate principles of growth and development for patients of all ages according to the practice specialty.

Qualifications

• No experience required; comprehensive on the job training is provided.

Desired Skills

• Ability to speak Spanish.
• High School Diploma or GED preferred.