Receptionist, Norton Children's Medical Group - Brownsboro, 8:30a-5p

Responsibilities

• Answering the telephone
• Determining the nature of patient calls and incoming calls
• Scheduling appointments
• Routing calls
• Taking appropriate messages
• Pulling charts for messages
• Greeting patients and family members
• Obtaining registration and insurance data and updating information in the billing system
• Facilitating patient flow into the practice
• Charge entry
• Referrals and pre‑certifications
• Scheduling of specialist appointments and diagnostic tests
• Attending to patients utilizing the age‑appropriate principles of growth and development for patients of all ages according to the practice specialty

Qualifications

• No experience required (comprehensive on‑the‑job training provided)
• Ability to speak Spanish (desired)
• High school diploma or GED (preferred)