Receptionist, Norton Children's Medical Group - WC Development, 7:30a-4p

Responsibilities

• The Receptionist serves as the liaison between the physician and patient.
• Answering the telephone.
• Determining the nature of patient calls and incoming calls.
• Scheduling appointments.
• Routing calls.
• Taking appropriate messages.
• Pulling charts for messages.
• Greeting patients and family members.
• Obtaining registration and insurance data.
• Updating information in the billing system.
• Facilitating patient flow into the practice.
• Charge entry.
• Referrals.
• Pre-certifications.
• Scheduling of specialist appointments.
• Scheduling of diagnostic tests.
• Attending to patients utilizing age‑appropriate principles of growth and development for patients of all ages according to the practice specialty.

Qualifications

• No experience required.
• Comprehensive on‑the‑job training provided.
• Passion for taking care of patients and the community.
• Ability to speak Spanish (desired).
• High School Diploma or GED.
• High school diploma preferred.