Receptionist - MetroVet Veterinary Clinic

About the role

Join MetroVet in Jamaica Plain, a modern clinic designed for fear-free medicine and holistic care options. Explore the vibrant neighborhood near the Arnold Arboretum, with easy access to the Forest Hills station.

Responsibilities

• Manage a multi-line phone system and greet clients with a positive attitude.
• Maintain accurate medical records, manage appointment schedules, and handle financial transactions.
• Educate clients on preventative care and other hospital services to ensure pet wellness.
• Provide a calming presence for clients, demonstrating empathy and respect.

Requirements

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred.
• A flexible schedule, including some weekends and holidays.

Qualifications

• A flexible schedule, including some weekends and holidays.

Skills

• Excellent communication skills.
• Organizational skills.
• Collaborative teamwork.
• Experience with veterinary software.

Benefits

• Comprehensive benefits package including Medical, Dental, Vision insurance, Employee Assistance Program (EAP), 401k retirement options, Life Insurance, and Disability coverage.
• Discounted veterinary care for your own pets.
• Free 24/7 access to doctors through Teladoc.

Pay

Competitive hourly rate or salary based on experience and role.

Schedule

A flexible schedule, including some weekends and holidays.