Receptionist/ Macomb Health Partners/ Part time M-F 8:30 - 1:00 ($14.00)/ Mount Clemens

Part time, Monday–Friday 8:30 AM–1:00 PM in Mount Clemens.

About the role

Make a real impact while building a career you’re proud of. The Receptionist is a key associate whose primary responsibilities include always making a good impression by being courteous, professional, and helpful to the organization’s internal and external customers. The role performs general office support duties using well-established guidelines, involving automated systems, computer and file record systems maintenance, word processing, and/or data entry. The Receptionist has a high degree of personal integrity, generates positive energy, and makes a difference every day.

Responsibilities

• Answer phones, route and screen calls.
• Embrace the concept of Recovery by providing a stable and safe environment.
• Contribute to the security of the organization by helping to monitor the access of visitors.
• Schedule appointments and perform appointment reminders.
• Aid in the maintenance of a client and/or administrative record filing system (i.e., file/retrieve documents; control document in/out, create new files; close/archive files, etc.), respecting confidentiality and ensuring the protection and security of files and records.
• Order and track office supply inventory and other inventory, as assigned.
• Adhere to a high level of health and safety practices in physical facilities and corporate vehicles.
• Perform certain duties related to personnel and/or payroll systems.
• Provide support to on-site meetings, including setups, food, and cleanup.

Requirements

• High School Diploma or GED.
• Knowledge of Behavioral Health medical terms.
• Two years of related experience or medical office courses.
• Knowledge of technological advances that include, but are not limited to: Microsoft Office Suite (Word, Excel, PowerPoint), Internet, fax/copy machines, cell phones, etc.
• Demonstrated ability to communicate in both written and verbal formats to meet position responsibilities.
• Ability to schedule/plan work in advance and set effective and realistic timelines to meet goals.
• Ability to interact effectively with local and state government representatives, individuals, staff, referral sources, and other designated individuals.
• Demonstrate good moral character and even temperament necessary to gain and maintain credibility and trust of persons-served and co-workers.
• Personable, positive, and enthusiastic attitude, with capability to deal effectively with all people.

Qualities We Value

• Strong desire to help others with empathy, patience, understanding, enthusiasm, and dedication.
• Trustworthiness, integrity, and honesty.
• Respect for diversity and inclusion.
• Professionalism in communication, pleasantness, attendance, attention to accuracy and follow-through, reliability, teamwork, and punctuality.
• Commitment to continuous education, training, and personal development and growth.

Benefits

• Pay rate: $14.00 per hour.
• Paid Time Off (depending on full or part-time status).
• Medical, Vision, & Dental Care (depending on full or part-time status).
• 403(b) Retirement Plan.
• Educational Reimbursement.
• Career-pathing opportunities.

Why Join Our Team?

At Hope Network, you’re not just filling a role—you’re showing up for someone who needs consistency, encouragement, and support. Every day looks different, but one thing stays the same: what you do matters. Our teams are built on trust, collaboration, and a shared commitment to those we serve. We believe no human is more valuable than the next—and the work you do here truly makes a difference.