Receptionist - Huntington PSC

Job Functions, Duties, Responsibilities And Position Qualifications

We're not just a workplace - we're a Great Place to Work certified employer!

Proudly certified as a Great Place to Work, we are dedicated to creating a supportive and inclusive environment. At Sonic Healthcare USA, we emphasize teamwork and innovation.

Location

• 180 East Pulaski Road
• Monday to Friday, 2 Saturdays/month
• Hours: 7:00am - 4:00pm, Saturday 7:20am-12:00pm
• Full-time: Benefit Eligible
• Hourly Rate: $17.50 - $18.50/hr

The Receptionist – Phlebotomy Laboratory

• Greet and check in patients for laboratory and phlebotomy services
• Verify patient identity using established protocols
• Confirm physician orders, requisitions, and test requests
• Enter patient demographics, insurance, and test information into the laboratory information system (LIS) or EMRS
• Schedule phlebotomy and specimen collection appointments
• Answer incoming calls and assist patients, providers, and client offices with questions
• Print specimen labels and prepare paperwork for phlebotomists
• Receive, log, and route incoming specimens from courier or walk-in patients
• Ensure all documentation is complete and accurate prior to specimen collection
• Maintain front desk supplies, forms, and office materials
• Cookordinate communication between patients, phlebotomists, couriers, and laboratory staff
• Assist with scanning, filing, faxing, and record retention
• Maintain HIPAA confidentiality and patient privacy
• Resolve patient concerns professionally and escalate issues when needed
• Support wait-time management and patient flow during peak periods

All You Need Is

• A high school diploma or GED
• Minimum 1–2 years of receptionist, medical office, or laboratory clerical experience (preferred)
• Minimum 1–2 years of receptionist, medical office, or laboratory clerical experience (preferred)
• Minimum 1–2 years of receptionist, medical office, or laboratory clerical experience (preferred)
• Minimum 1–2 years of receptionist, medical office, or laboratory clerical experience (preferred)
• Minimum 1–2 years of receptionist, medical office, or laboratory clerical experience (preferred)
• Minimum 1–2 years of receptionist, medical office, or laboratory clerical experience (preferred)

Bonus Points

• If you’ve got familiarity with specimen collection workflows
• If you’ve got familiarity with specimen collection workflows
• If you’ve got familiarity with specimen collection workflows
• If you’ve got familiarity with specimen collection workflows
• If you’ve got familiarity with specimen collection workflows
• If you’ve got familiarity with specimen collection workflows

We’ll Give You

• A feeling of satisfaction that you’ve helped people
• Opportunity to grow in your profession
• Free lab services for you and your eligible dependents
• Work-life balance, including Paid Time Off and Paid Holidays
• Competitive benefits including medical, dental, and vision insurance
• Help saving for retirement, with a 401(k) that includes a generous company match
• A sense of belonging – we are a community

This role will have routine access to Protected Health Information (PHI).

Employees will be trained on reasonable safeguards and are expected to maintain strict confidentiality, as well as abide by all applicable privacy and security standards. Employees are expected only to access PHI when it is required to fulfill job duties.