Receptionist (Grand Rapids, MI)

About the role

As the Receptionist at Valley View Care Center, you will function as the primary contact person for incoming calls and greeting all visitors. This position also provides a variety of administrative and clerical support.

Facility location: 1050 4 Mile Rd NW, Grand Rapids, MI 49544. Conveniently located north of Grand Rapids downtown area, near Comstock Park/Walker, just 2 miles north of I-96 and 3 miles west of US-131.

Responsibilities

• Welcome and greet residents, family members, and visitors both in-person or over the phone.
• Answer phones in a professional manner and route callers as needed.
• Maintain weekly schedules for administrative staff and other staff, as assigned.
• Maintain confidentiality of sensitive resident, employee, and facility information.
• Update facility phone listing, as needed.

Requirements

• Basic computer skills.
• Ability to follow written and verbal instructions in English.
• Excellent communication skills, with ability to communicate and interact effectively with residents, physicians, visitors, and all facility personnel.
• Strong customer service focus, with a kind and caring demeanor and ability to demonstrate compassion in a long-term care environment.
• Prior experience at a Long-Term Care facility preferred.

Benefits

• Competitive wages starting at $14.00 per hour with yearly wage increases.
• Generous Paid Time Off.
• Holiday Pay.
• Career advancement opportunities – grow within the company.
• Tuition Reimbursement – up to $2500 per year.
• Unlimited Friends & Family Referral Bonuses – up to $1500 per referral for any position at any one of our other 27 facilities.
• 401k with employer match.
• Attentive & supportive leadership.

Pay

Starting at $14.00 per hour.

Schedule

Part-time evenings position.