Receptionist Full Time Nights 7pm-7am

Responsibilities

• Messes and greets all new residents to facility; explains and orients residents to facility services such as telephone, cable, dietary preferences, laundry and activities.
• Serves as liaison between residents and other departments.
• Counsels residents on discharge planning, arranging for consults, and coordinating with other agencies.
• Assists in ensuring compliance with Federal and State regulations, including participating in survey processes and correcting deficiencies.
• Performs clerical tasks such as opening, delivering, and forwarding mail; transcribing materials; recording appointments and meetings; filing documents; answering telephones; taking messages; answering routine correspondence; alerting individuals and agencies in case of emergencies; assembling material for reports and questionnaires; announcing notifications over public address system; updating resident directories; arranging for service of office equipment.
• Supports business office functions by receiving payments, distributing petty cash, making change, preparing and distributing receipts, passing out and collecting employment applications; performing other duties as assigned.

Qualifications

• A high school diploma is required.
• Proficiency with Microsoft Office: Word, Excel, and Outlook is essential.
• Effective communication skills are necessary to maintain positive relationships with residents, families, staff, physicians, consultants, providers, and governmental agencies, their representatives, and the community.