Receptionist | Full Time | Days | Gulf Coast Neurology Center

At Singing River Health System, caring isn’t just part of the job — it’s in our DNA. Whether we’re saving lives, supporting behind the scenes, or showing up for our community, we bring the energy, heart, and hustle every single day. With pride, passion, and commitment, we will improve health and save lives in our community every day.

About the Role

The Receptionist receives and assists patients and visitors, answers telephone calls, and organizes appointments. They help to facilitate patient care by carrying out receptionist responsibilities in a professional, efficient, and accurate manner.

Schedule

Monday - Friday (8:00 AM - 5:00 PM)

Responsibilities

• Receive and assist patients and visitors
• Answer telephone calls
• Organize appointments
• Perform other receptionist duties as assigned

Requirements

• High school graduate or equivalent required
• De-escalation training must be completed by the end of position orientation (90 days)
• Experience working in a clerical or secretarial role in a healthcare-related setting preferred
• Proficient knowledge and ability to use a computer, MS Outlook, Word, and other office technology (telephone, fax, etc.)
• Keyboard proficiency
• Ability to demonstrate appropriate clinical judgment and apply professional skills to a patient population of all ages

Skills

• Superior customer service and professional etiquette
• Strong written and verbal communication skills
• Keen mental faculties, assessment, and decision-making abilities
• Emotional stability to handle high-stress levels
• Ability to work under pressure and meet deadlines
• Attention to detail and ability to multi-task in complex situations
• Collaborative and respectful working relationships

Physical Demands

• Moderately active work involving sitting, moving about the office and facility, and occasional travel within the SRHS service area
• Exerting negligible force frequently to lift, carry, push, pull, or move objects, including the human body
• Exposure to body fluids, sputum, and tissues, which may carry the hazard of infectious disease
• Repetitive motions involving wrists, hands, and fingers (e.g., operating a computer keyboard)
• Ability to perceive sound at normal speaking levels with or without correction
• Close visual acuity and ability to adjust focus between computer monitors and printed materials
• Ability to remain active for extended periods without undue fatigue
• Flexibility to work assigned schedules, including potential changes for off days, shifts, or weekends

Mental Demands

• Keen mental faculties, assessment, and decision-making abilities
• Superior communication, speaking, and enunciation skills for in-person and telephone interactions
• Emotional stability to handle high-stress situations
• Ability to work under pressure and meet deadlines
• Attention to detail and ability to multi-task in complex situations