Receptionist Full Time

About the Role

This position is responsible for attending to and greeting visitors and answering telephone calls. Duties are limited to clerical tasks within the Reception/Administrative area. There is no clinical involvement of any kind.

Responsibilities

• Provide general administrative and clerical support.
• Greet and welcome patients, clients, and other visitors with a friendly and positive demeanor.
• Answer telephone calls, take messages, or forward calls as needed.
• Check visitors in and direct or escort them to specific destinations; inform other employees of visitors' arrivals or cancellations.
• Maintain a visitor sign-in log.
• Handle incoming and outgoing mail.
• Schedule appointments and maintain meeting room bookings.
• Maintain and tidy the reception area.
• Agree not to disclose residents' protected health information and promptly report suspected or known violations.
• Maintain confidentiality of all resident care information, including protected health information.
• Report known or suspected incidents of unauthorized disclosure of such information.
• Perform other duties as assigned.

Requirements

• Must possess, at a minimum, a high school diploma or GED.
• Previous administrative or receptionist experience preferred.
• Basic knowledge of Microsoft Suite products, clerical functions, and multiline phone systems.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from managers and employees.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to solve practical problems and deal with a variety of concrete variables in situations with limited standardization.
• Ability to interpret instructions furnished in written, oral, diagram, or schedule form.

Physical Demands

• Must occasionally lift and/or move up to 25 pounds.
• Prolonged use of a desktop or laptop computer.
• Regularly required to sit, stand, walk, talk, read, or hear.
• Frequent use of office-related equipment, including copier/scanner/fax, telephone, and calculator.
• No travel required.

Work Environment

The noise level in the work environment is typically low to moderate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.