Receptionist/Front Office - Adams Primary Care

About the Role

Ability to deal with all aspects of front office duties and be able to handle the demands pleasantly, professionally and efficiently.

Responsibilities

• Greeting patients and visitors to the clinic
• Accurately obtaining demographic and insurance from patients
• Entering patient information into the computer system
• Registering patients according to clinic protocol
• Preparing patient encounter forms
• Answering and directing telephone calls
• Scheduling patient appointments
• Copying medical records
• Picking up and distributing mail daily
• Answering patient questions concerning their statement and/or directing to billing and coding department
• Asking for and obtaining patient payments
• Receiving and posting patient payments making sure the batch reconciles
• Preparing a daily deposit in a timely manner
• Maintaining a clean reception area to show a professional image
• Keeping the clinic clean and disinfected at all times
• Contribute to team efforts by accomplishing results timely
• Understand and demonstrate compliance with HIPPA regulations and will comply with all JCH policies and procedures
• Any other responsibilities deemed necessary by the Clinic Manager
• Patients are always our first priority

Qualifications & Skills

• Warm, outgoing personality, excellent telephone etiquette, ability to work well under pressure, ability to work accurately, efficiently, and independently, ability to interact effectively and in a supportive manner with all persons
• Preferred minimum level of education: High School Diploma
• Some clerical/medical training or experience is desirable
• Courteous and pleasant manner
• Good business communication skills
• Knowledge of professional telephone techniques and patient relations
• Ability to work in a busy, stressful office environment

Benefits

• Competitive wages
• Comprehensive health, dental, and vision insurance
• Retirement savings plan
• Professional development opportunities
• Supportive and collaborative work environment
• Paid time off
• Sick pay

Why Join Us?

At Johnson County Hospital, we value our team and foster a supportive environment where you can thrive. Join us to make a difference in the lives of our patients and their families.