Receptionist - Front Desk Receptionist

Position Overview

The primary purpose of the Receptionist is to perform clerical support in an efficient manner in accordance with established procedures, and as directed by your supervisor.

Essential Duties

• Receive and follow reception schedule/instructions from your supervisor and as outlined in our established policies and procedures.
• Operate paging/telephone system as required.
• Answer telephones; determine nature of call and direct caller to appropriate individual or department.
• Receive requests from within the facility and locate personnel through paging system.
• Receive inquiries and release information in accordance with established policies and procedures.
• Maintain a current file/listing of residents by name and room number, emergency phone members of on-call personnel, department extensions, key personnel, etc.
• Maintain a current listing of critical residents and/or residents who may not receive phone calls due to their condition, referring those calls to the Nurse Supervisor/Charge Nurse.

Qualifications

• A high school diploma or GED equivalent.
• One (1) year of experience in a clerical position or successfully completed a secretarial science program from an accredited school/college preferred but not required.
• Ability to deal tactfully with personnel, residents, family members, visitors, and the general public.
• Ability to follow written and oral instructions.
• Working knowledge of computers, including the ability to use a 10-key calculator.

Benefits

This position requires the successful completion of a background check, pre-employment physical, and drug screening as part of the hiring process.

About the Role

We are committed to delivering compassionate, competent, and high-quality services to those entrusted to our care, while fostering a positive and supportive work environment for our staff.

Company Information

Generations Healthcare was founded upon the belief that caring for the sick, the elderly, and the infirm is a special and sacred stewardship. Our mission is to reflect this belief in everything we do: in the presentation of our homes, in the professionalism of our staff, and in the daily delivery of care to our residents and their families. We invite you to make a difference in the lives of others and our residents, who represent a Lifetime of Memories, a Lifetime of Care, and a Lifetime of Love.

To view a virtual 360 tour, please visit www.lifegen.net.

The Company is an equal opportunity employer and makes employment decisions on the basis of merit. The Company prohibits unlawful discrimination against employees or applicants based on race (including traits historically associated with race, such as hair texture and protective hairstyles), religion, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, reproductive health decision making, gender, gender identity, gender expression, age, military status, veteran status, uniformed service member status, sexual orientation, transgender identity, citizenship status, pregnancy, or any other consideration made unlawful by federal, state, or local laws. The Company also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics.