Receptionist- every other weekend

About the role

As a Receptionist at RYZE on the Avenue, you will be the first point of contact for our facility, ensuring exceptional customer service to visitors, residents, and staff while maintaining the smooth operation of our front desk.

Responsibilities

• Operate the telephone switchboard to answer, screen, and forward calls, providing information and taking messages
• Greet all visitors entering the facility and direct or escort them to their destinations
• Assist residents, family members, employees, and visitors as needed
• Keep the front desk and front office clean and organized, ensuring all supplies are stocked and easily accessible
• Order office supplies as needed to maintain proper par levels
• Maintain security by following procedures and controlling access to the facility
• Maintain the general filing system and file all correspondences appropriately
• Receive and sort daily mail, deliveries, couriers, and equipment, distributing them to the appropriate departments or individuals
• Report any issues or concerns with residents to the Administrator
• Perform general administrative tasks such as word processing, data entry, and making phone calls for department heads upon request
• Accept phone calls intended for Long-Term Care (LTC) as needed
• Other duties as assigned

Requirements

• Must possess, as a minimum, a high-school diploma or its equivalent
• Proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Ability to multi-task, prioritize, and work under pressure
• Professional appearance and demeanor
• Ability to be resourceful, tactful, and proactive in dealing with issues that may arise

Schedule: Every other weekend