Receptionist & Data Entry - Call Center

Benefits

Company parties
Competitive salary
Opportunity for advancement

Responsibilities

• Greets all potential clients in a friendly and professional manner
• Starts client's tax return by entering initial information into the Jackson Hewitt Profiler System
• Engages in conversation with potential clients to share information about Jackson Hewitt’s services, products, and promotions
• Offers promotional items to potential clients by walking the store floor (for our vendor partners) or marketing to other local businesses near storefronts
• Affixes with scheduling tax preparation appointments
• Maintains client flow at the location and keeps clients engaged during periods of wait time
• Maintains client activity and takes initiative to answer phones or assist with check distribution by following established procedures when Tax Preparers are with other clients

Requirements

• Good interpersonal and communication skills
• Customer service or sales experience preferred
• High School Diploma/GED, or equivalent related business experience
• Reliable transportation and a valid driver's license and insurance preferred

Qualifications

• PTIN Certification: Yes

Skills

• Good interpersonal and communication skills
• Customer service or sales experience preferred
• High School Diploma/GED, or equivalent related business experience
• Reliable transportation and a valid driver's license and insurance preferred

Pay

$16.00 - $19.00 per hour

Schedule

• Flexible Schedules Available
• Day shift
• Night shift
• Weekends
• Weekdays
• Full-time or Part-time