Receptionist / Communication Officer

Welcome clients and manage inquiries via WhatsApp, email, phone and in personProvide information about lessons, programs, schedules, prices and availabilityAssist clients with bookings, payments, confirmations and reschedulingRecommend suitable alternatives and help convert inquiries into bookingsCoordinate with the Head Coach, Tennis Director and on-site teamsMaintain accurate client records and ensure reliable follow-upSupport reception, administrative tasks, events and pro shop operations when requiredRepresent the Mouratoglou brand through excellent customer service Profile Previous experience in reception, administration, customer service or salesExcellent written and verbal communication skillsProfessional, friendly and solution-oriented approachStrong organizational skills and attention to detailAbility to multitask and adapt to changing prioritiesCommercial mindset with a strong understanding of clients’ needsPositive attitude and strong team spiritAn understanding of the tennis industry would be an advantage Applicants must be legally authorized to work in the United States.