Receptionist - Clinic - Float

About the role

Beloit Health System is seeking a Receptionist Float to join our team. This is a per diem position covering various outpatient clinic locations during weekend and evening shifts.

Responsibilities

• Answer incoming telephone calls, check in patients, schedule appointments, take phone messages, and direct patients to areas.
• Accurately record pertinent information when scheduling appointments and taking phone messages.
• Implement check-in process, update demographic information, verify insurance, collect copayments, and scan insurance cards.
• Direct patients to correct waiting areas, verify NPP signatures, have patients sign forms, and update system.
• Schedule follow-up appointments, confirm appointments, and handle work-ins, cancellations, and rescheduling as directed.
• Set up information for new patient accounts, follow up on patient account status, and collect payments.
• Refer patient questions to the proper departments and relay need for resource calendar changes to supervisor.
• Execute changes on patient data within the system, troubleshoot issues, and promote a positive work environment.
• Perform functions accurately and efficiently using computer software applications.
• Interact positively with patients, physicians, co-workers, and managers.
• Dress appropriately and wear a photo I.D. badge for identification.
• Maintain a safe work environment and adhere to safety requirements.
• Maintain confidentiality of patient and employee information, financial information, and business practices.
• Maintain acceptable levels of initiative and productivity, abide by attendance policies, and attend mandatory safety training sessions.

Requirements

• High school graduate or equivalent required.
• Medical terminology and/or medical clinic reception experience preferred.
• Excellent organizational, verbal communication, and interpersonal relations skills.
• Successful completion of post-offer, pre-placement physical exam.
• Ability to walk, stand, lift, stoop, crouch, reach, push, pull, grasp, and perform repetitive motions.
• Ability to sit for extended periods of time.
• Ability to handle a variety of people and reason, remember, and execute language abilities.
• Read, write, add, subtract, alphabetize, and use computer literacy.
• Accuracy, attention to detail, flexibility, and ability to work in a fast-paced, interruptive environment.
• Able to multi-task and prioritize work.
• Able to maintain control and professionalism.
• High level of flexibility required.

Qualifications

• Must be capable of reasoning, remembering, and executing language abilities.
• Must be able to handle a variety of people and reason, remember, and execute language abilities.

Skills

• Computer literacy.
• Accuracy and attention to detail.
• Flexibility.
• Able to work in a fast-paced, interruptive environment.
• Able to multi-task and prioritize work.
• Able to maintain control and professionalism.
• High level of flexibility required.

Benefits

Not eligible.

Pay

Varies.

Schedule

Varied.