Receptionist - Cardiology Clinic FT

HOURS & SHIFT REQUIREMENTS

Regular full time, Monday-Friday, 08:30 am – 5:00 pm.

Principle Duties And Responsibilities

• Verify insurance coverage/check for any other changes
• Verify demographics and make changes in computer
• Request co-pays or payment on account
• Prepare bank deposits
• Consult with physician and nurse to determine if a walk-in patient needs to be seen or worked in
• Communicate with the billing office for any questions or concerns about patient accounts
• Prepare forms (work status, physical therapy, diagnostic testing)
• Completes release of medical records, updating forms and schedules as necessary
• Schedule appointments for providers and answer phones
• Complete referrals as they are received and schedule patients appropriately
• Effectively communicate to patient needs with the appropriate level of urgency
• Mails out dictation to referring doctors or anyone the provider CC’s in the dictation
• Collections information regarding department needs and maintenance of clerical supplies and equipment
• Implements appropriate measures to meet the patient/family learning needs
• Scans and files documents in EMR
• Participates in unit and development and attainment of department
• Performs documentation duties in the patient record which is timely, accurate and concise
• Transcribes orders correctly, accurately
• Demonstrates awareness and sensitivity to patient’s rights, as identified by Bill of Rights
• Functions with an awareness and application of safety issues as identified within the institution
• Demonstrates sound knowledge base and actions in the care and decision making for care and decision making for designated patient populations
• Demonstrates an awareness of self-responsibility and accountability for own practice
• Demonstrates self-directed learning and participation of continuing education to meet own development needs
• Seeks validation of knowledge base and skill level and assertively seeks guidance in areas of question
• Demonstrates awareness of legal issues in all aspects of patient care and unit functions and strives to manage situations on a reduced risk manner
• Demonstrates effective communication methods and skills, using lines of authority appropriately
• Remains flexible in staffing patterns and resolution of staffing conflicts
• Will cross train to help with scheduling, phones, and chart prep if needed