Medical Receptionist - Cardiology - Physician Practice

Overview

Our team members are the heart of what makes us better. At Hackensack Meridian Health, we help our patients live better, healthier lives and support one another to succeed. Our employees are team members, supported by competitive benefits and a culture of connection and collaboration.

Responsibilities

• Receives and directs all communication courteously and consistently, adhering to HIPAA guidelines and office policy.
• Greets patients and visitors in a prompt, courteous, and helpful manner, conducting oneself in a friendly manner.
• Assists patients with the sign-in process, responding promptly to patient needs.
• Supports financial responsibilities, including staying updated on reimbursement and billing procedures, verifying information on Audit Journal, preparing bank deposits and credit card batches, and signing and dating completed daily cash receipts.
• Maintains efficient and accurate filing and record maintenance system, managing patient check-in and checkout processes, and assembling new patient folders.
• Manages general office supply inventory and equipment, notifying the Practice Manager when supplies are low and initiating ordering of needed supplies and equipment.
• Works additional hours as requested to maintain adequate coverage for the practice, and adapts work schedule to meet the needs of the practice.
• Serves as a pre-loader for our EMR system, and performs other duties and projects as assigned.

Qualifications

• High School diploma, general equivalency diploma (GED), or GED equivalent programs.
• The ability to learn quickly and adapt to changing patient needs, a strong sense of accountability for improving the lives of our patients and their caregivers, an exceptional focus on teamwork, dedication to ongoing education, and the ability and passion to deliver the highest quality of care based on a strong sense of patient focus are all required.
• Prior receptionist or clerical experience in a medical office is preferred.
• Epic experience is preferred.
• CPR certification is preferred.