Receptionist Call Center - Clarkston Medical Group
About Us
McLaren Health Care, headquartered in Grand Blanc, Michigan, is a $7.3 billion, fully integrated health care delivery system committed to quality, evidence-based patient care and cost efficiency. The McLaren system includes 12 hospitals in Michigan, ambulatory surgery centers, imaging centers, a 640-member employed primary and specialty care physician network, commercial and Medicaid HMOs covering more than 732,838 lives in Michigan and Indiana, home health, infusion and hospice providers, pharmacy services, a clinical laboratory network and a wholly owned medical malpractice insurance company. McLaren operates Michigan’s largest network of cancer centers and providers, anchored by the Karmanos Cancer Institute, a National Cancer Institute-designated comprehensive cancer centers. McLaren has 20,000 full-, part-time and contracted employees and more than 113,000 network providers throughout Michigan, Indiana and Ohio.
Receptionist Call Center - Clarkston Medical Group
- Welcomes patients and visitors in a courteous and professional manner and verifies patient contact and insurance information on file
- Arranges appointments and registers patients, ensuring that all demographic information is current
- Answers non-medical questions and gives routine non-medical instructions
- Answers and screens telephone calls and takes messages
- Collections, verifies, and enters into the billing system all insurance and third-party resources for payment
- Verify accuracy of billing data and resolve any discrepancies
- May coordinate insurance verification and perform precertification with insurance companies
- May prepare charge tickets and receive co-payments for office visit
- Monthly completion of Eagle training
Requirements
- High school diploma or the equivalent
- Previous experience or education in a health-related field helpful
- Basic office skills such as typing and filing
- Good organizational skills
Benefits
Equal Opportunity Employer